Privacy Policy

At Beliana Hair, we are committed to safeguarding your personal data and respecting your privacy. This Privacy Policy outlines how we collect, use, and protect the personal information that you provide to us through our website, services, and communication channels. By using Beliana Hair services, you consent to the practices described in this policy.

1. Collection of Personal Information

We collect the following types of personal information to enhance your experience:

  • Information You Provide: When you create an account, make a purchase, or contact us for customer service, we collect your name, email address, shipping and billing addresses, phone number, and payment details.
  • Automatic Information: We may collect information automatically, such as your IP address, device information, browsing activity, and how you interact with our website.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to track your preferences, improve your browsing experience, and provide personalized services. You can manage your cookie preferences through your browser settings.

2. Use of Personal Information

We use your personal data for the following purposes:

  • To Process Orders and Deliver Products: We use your information to process and fulfill your orders, communicate delivery updates, and ensure a smooth transaction experience.
  • To Improve Services: We use your information to improve the functionality and usability of our website, troubleshoot technical issues, and enhance our customer service.
  • Personalization and Recommendations: We use your preferences and browsing history to recommend products that may interest you and tailor your shopping experience.
  • Marketing and Communication: With your consent, we may send you promotional offers, updates, and newsletters to keep you informed about new products, discounts, and events.

3. Sharing of Personal Information

We do not sell or rent your personal data. However, we may share your data with trusted third-party service providers under the following circumstances:

  • With Service Providers: We work with trusted partners for order fulfillment, payment processing, delivery, and customer support. These partners are bound by confidentiality agreements to ensure your data remains secure.
  • For Legal Compliance: We may disclose your information when required by law, to protect our rights, or in connection with legal proceedings or investigations.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the new entity.

4. Data Security

We employ industry-standard security measures, including Secure Sockets Layer (SSL) encryption, to protect your personal information during transmission. We also implement physical, electronic, and administrative safeguards to protect your data from unauthorized access.

While we take all reasonable measures to protect your data, no method of transmission over the internet is 100% secure. Therefore, we cannot guarantee absolute security, but we are committed to minimizing any risks.

5. Cookies and Tracking Technologies

We use cookies to provide essential features such as remembering items in your shopping cart, personalizing your experience, and measuring the effectiveness of our marketing. You can manage or disable cookies through your browser settings, but please note that disabling cookies may affect certain features of our website.

6. Children’s Privacy

Our services are not directed to children under 16 years of age, and we do not knowingly collect personal data from children. If you believe that we have inadvertently collected data from a child, please contact us, and we will take appropriate action to delete it.

7. Your Rights

You have the right to access, update, or delete your personal information at any time. You can also opt-out of marketing communications by clicking the "unsubscribe" link in our emails or by contacting our customer service.

  • Right to Access: You may request a copy of the personal data we hold about you.
  • Right to Correction: You can update or correct your information if it is inaccurate.
  • Right to Deletion: You can request the deletion of your account and personal data, subject to certain legal obligations.
  • Opt-out of Marketing: If you no longer wish to receive marketing messages, you can opt-out at any time.

8. Third-Party Websites

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read their privacy policies before submitting any personal data.

9. Updates to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will post the updated policy on our website with the "Last Updated" date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how we handle your personal information, please contact us at:

Email: support@belianahair.com
Address: [Business Address]
Phone: [Business Phone Number]